AI-Driven Unified Observability

TRION

Business Impact. Network Evidence. One Incident Truth.

AI-driven traffic observability for business, application, database, network, mainframe and security - with packet-level proof behind every decision.

Detect FasterPinpoint FasterResolve with Confidence
Download the TRION Datasheet

Why TRION

A Different Class of Traffic Observability

Guided Investigation, Not Just Reporting

Ask in plain language. TRION proposes the next step, narrows the likely fault domain and explains the evidence, helping first-line engineers investigate with specialist-level consistency.

Wire-to-Service View — Without a Modelling Project

TRION discovers services, dependencies and end-to-end paths from live traffic, then builds service maps and dashboards from what is actually happening on the wire.

One Integrated Appliance

Capture, analytics, correlation, evidence storage and built-in AI can run in one appliance, reducing the number of systems to size, deploy, patch and support.

Application, network, security and database team views converge through TRION into one shared incident summary

Cross-Domain Context

Six Domains. One Incident Truth.

TRION connects business services, applications, databases, network, mainframe and security in one investigation path, so teams can see what is affected, why it is happening and what evidence supports the finding.

Business services, applications, databases, network, mainframe and security correlated by TRION

Business Services

Customer journeys, business KPIs and transaction impact.

Applications

Service dependencies and transaction behaviour.

Databases

Database signals and transaction context.

Network

Latency, sessions, flows and packet-level evidence.

Mainframe / IBM i (AS/400)

Service context within the wider incident story.

Security

Signatures, threat intelligence, baseline events and attack-path context.

One connected view of what is affected, why it is happening and what proves it.

Architecture

From Wire Data to One Incident Truth

Capture once. Correlate across domains. Investigate with TRION AI. Hand the result to the tools already in production.

Sources

  • Branch and data-centre network
  • Virtual and container environments
  • Bare metal and databases
  • Cloud and flow telemetry
  • SPAN, port mirroring and TAP

TRION Probe

  • Full-fidelity capture
  • Application recognition
  • Session reconstruction
  • Transaction decoding
  • Metric and KPI extraction
  • Packet-level evidence
  • Compressed evidence storage

TRION Platform

  • Cross-domain correlation
  • Incident centre
  • AI-guided root cause investigation
  • Evidence bundles
  • Scenario alerting
  • Service views

Consumers

  • APM
  • ITSM
  • ITIM
  • SIEM
  • Reporting
  • Automation
  • Ticketing

How TRION Works

From Incident Detection to Evidence-Based Resolution

  1. 01

    Detect

    Identify a business-first signal through an SLA or KPI breach, anomaly, sudden change, or security or service event.

    Output: Alert + business context

  2. 02

    Localise

    Use automated baselines, cross-domain correlation and one-click localisation to narrow the likely fault domain.

    Output: Likely fault domain

  3. 03

    Investigate

    Drill from dashboards to sessions and flows, reconstruct sessions, and inspect packet or attack-path context.

    Output: Session + packet trail

  4. 04

    Prove

    Close the investigation with a root cause report, evidence bundle and auditable incident timeline.

    Output: Root cause report + evidence

Detection and localisation compress the identification window. A continuous evidence trail — and AI guidance — keeps the investigation on the right path through the rest of recovery.

PLATFORM CAPABILITIES

Core Capabilities

TRION business service map connecting service impact to the affected application pathView full-size

Business and Application

Understand service impact and transaction behaviour through service maps, transaction tracing, business KPIs and database signals.

TRION network overview with throughput, retransmission, latency and open-issue evidenceView full-size

Network Quality and Evidence

Analyse latency, retransmission and out-of-order behaviour, then drill into sessions and packet-level evidence.

TRION security overview prioritising detections by active business impactView full-size

Security in Context

Correlate signatures, threat intelligence and baseline events with business impact and attack-path context.

TRION incident analysis showing impact timeline, cross-plane comparison and root-cause evidenceView full-size

Incident to Root Cause to Evidence

Bring cross-domain signals into one incident centre, localise the likely fault domain and create reusable evidence bundles.

TRION AI assistant guiding an investigation with source-backed switch port mirroring recommendationsView full-size

TRION AI

Guide investigations, explain evidence and assist with ongoing service discovery and service-map upkeep.

TRION incident analysis connected to InfraInsight for infrastructure-level investigationView full-size

Open Integration

Connect TRION with existing operational tools through adapters, open APIs, webhooks, Syslog, Kafka and deep-link drilldown, including handoff to ticketing systems.

OPERATIONAL VALUE

Operational Outcomes

Reduce Identification and Restoration Time

See service impact early, isolate the fault domain faster and shorten the path from incident to recovery.

Lower the Skill Barrier

Built-in AI guidance gives first-line engineers a repeatable investigation path without requiring deep packet expertise.

Prioritise by Business Impact

Focus response on customer journeys, revenue-generating services and security events that actually affect transactions.

Strengthen Incident Confidence

Packet-level evidence, timelines and auditable investigation records support decisions and team handoffs.

Consolidate Troubleshooting

Bring business, application, database, network, mainframe and security evidence into one incident story.

Protect Existing Investments

Complement APM, ITSM, ITIM, SIEM and automation through open adapters and deep-link drilldown.

Deployment and Trust

Production-Safe by Design

Out-of-band on the production path. Local-first for regulated environments. Governed for controlled access. Open to the operational stack around it.

Local-First

Data and AI can remain inside the customer-controlled environment.

Out-of-Band

No inline dependency is introduced into the production transaction path.

Governed

Role-based access control, audit trails, masking and encryption support controlled access and investigation governance.

Open

Adapters, APIs and deep-link drilldown connect TRION with the existing operational stack.

Flexible Deployment Models

Single-site: one appliance
Distributed probes + central platform
Dual data centre / hybrid flow extension

Open Integration

Works with What You Already Run

TRION complements the tools already in production, protecting existing operational investments instead of forcing rip-and-replace.

APM

ITSM

ITIM

SIEM

Reporting

Automation

Ticketing

Integration methods

Adapters · Open APIs · Webhooks · Syslog · Kafka · deep-link drilldown

WHERE TRION FITS

Ideal Use Cases

Mission-Critical Service Assurance

Keep business impact, service dependencies and technical evidence together during critical incidents.

Digital Banking and Payments

Relate transaction and service signals to network evidence for high-value digital services.

Hybrid Infrastructure Observability

Create one investigation path across branch, data-centre, virtual, container, bare-metal and cloud environments.

Cross-Domain Root Cause Analysis

Correlate evidence across operational domains, identify the likely fault area and drill down into sessions and packets.

Security Incidents with Service Impact

Connect security events to affected services, business impact and attack-path context.

Evidence-Driven Post-Incident Review

Use investigation timelines, evidence bundles and auditable records to support post-incident analysis.

FAQ

TRION, Clearly Explained

Does TRION require inline deployment?

No. TRION receives packet data out of band through SPAN/port mirroring or network TAPs and ingests supported flow telemetry from configured flow sources. It does not sit inline in the production transaction path.

What data sources does TRION use?

TRION uses supported out-of-band packet data and flow telemetry. The depth of session and packet analysis depends on the data sources deployed.

Does TRION require agents?

For the core traffic-observability workflow described here, no. TRION uses out-of-band packet and flow data and does not require application code changes or inline deployment.

How does TRION AI support an investigation?

TRION AI proposes the next investigation step, explains the available evidence, helps narrow the likely fault domain and assists with service discovery and ongoing service-map upkeep.

Can TRION work with our existing operations tools?

Yes. TRION complements APM, ITSM, ITIM, SIEM, reporting, automation and ticketing through adapters, APIs, webhooks, Syslog, Kafka and deep links.

What deployment models are supported?

TRION supports a single-site appliance, distributed probes with a central platform, and dual-data-centre or hybrid flow-extension models.

How does TRION support regulated environments?

TRION supports local-first deployment so data and AI can remain inside the customer-controlled environment. Role-based access control, audit trails, masking and encryption support controlled investigation and governance.

TRION DATASHEET

Detect Faster. Pinpoint Faster. Resolve with Confidence.

Explore the complete TRION architecture, operational workflow, deployment models and ideal use cases.

Download the TRION Datasheet