Business Performance Center
BPC
Business Performance Observability
Unify transaction KPIs across channels and components, map real dependencies, and pinpoint root cause quickly, without agents or application changes.
Outcomes that Matter
Faster First Awareness
Detect issues early with scenario-based alerts (SLA, anomaly, sudden change, urgent events).
Faster RCA & Clearer Ownership
Intelligent RCA correlates multiple alerts to the most likely root-cause service and fault type, reducing war-room cycles.
Business Impact Visibility
Track business KPIs and slice by transaction, channel, branch, and third party to quantify impact quickly.
Core Capabilities
Core Capabilities
Real Service Map
Unified transaction tracking across client, application, network, middleware, and database for end-to-end visibility.
AI-Assisted Anomaly Detection & Causal RCA
Identify fault domains and impacted KPIs in real time, enabling faster resolution with actionable insights.
Transaction Detail
Per-transaction, hop-by-hop visibility, including response paths and latency, enables operations teams to conduct in-depth end-to-end analysis while supporting PCI-DSS 4.0 and GDPR-aligned operations.
Unified Dashboard
Role-based dashboards with KPIs, SLAs, and business-trend visualizations for operations and management views.
Multi-Dimension Analysis
Correlate by user, channel, transaction type, and application to gain granular root-cause insights.
Agentless Deployment, Powered by Packet Truth
BPC passively analyzes mirrored traffic out of band to deliver end-to-end visibility and evidence-based RCA, without agents or application changes.
Zero-disruption capture: Out-of-band traffic mirroring (SPAN or TAP) means no inline deployment, no agents, and no impact to production.
Built for hybrid scale: Expand across dual data centers and hybrid environments (virtualized or cloud-connected) while maintaining a consistent packet-truth view for troubleshooting.
Frequently Asked Questions
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